Space & Store Privacy Policy
At Space & Store, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and safeguard the information you share with us when you use our website or services. We believe in transparency and are dedicated to handling your data responsibly, securely and in accordance with applicable data protection laws.
SNS Self Storage Services
(trading as “Space N Store”)
Privacy Policy
At Space N Store, accessible from www.spacenstore.com, the privacy of our visitors and customers is one of our main priorities. This Privacy Policy explains the types of information we collect and how we use it.
If you have any questions or need more information about our Privacy Policy, please do not hesitate to contact us.
This Policy applies to information you share with us through our website, our storage facilities and our services. It does not apply to information collected by other websites or services we may link to.
Consent
By using our website and services, you consent to our Privacy Policy and agree to its terms.
Information we collect
When we ask you for personal information, we will make clear why we are asking for it.
If you contact us directly, we may receive information such as your name, email address, phone number, the contents of your message, and anything else you choose to share.
When you open an account or book storage with us, we may ask for your contact details (name, address, email and phone number), identification, the storage unit or service you choose, and your payment details.
How we use your information
We use the information we collect in the following ways:
- To provide, operate and manage our storage services and your account.
- To process payments and manage your billing.
- To verify your identity and keep our facilities secure.
- To communicate with you about your account, including service updates and notices.
- To respond to your enquiries and improve our services.
- To send you offers and promotional messages (you can opt out at any time).
- To operate and improve our website.
- To prevent and detect fraud.
Log files
Like most websites, Space N Store uses log files. These record information such as IP addresses, browser type, Internet Service Provider, date and time stamps, and referring/exit pages. This information is not linked to anything personally identifiable and is used to analyse trends, administer the site and understand how visitors use it.
Cookies
Like any other website, Space N Store uses cookies to store information such as your preferences and the pages you visit. This helps us improve your experience by customising our content. You can disable cookies through your browser settings, though some features may not work as a result.
CCTV and facility security
Our storage facilities are monitored by CCTV for the safety of customers, staff and stored goods, and to prevent and investigate crime. We do not open or inspect the contents of your unit except where your agreement or the law allows, or in an emergency.
Your data protection rights
We want you to be fully aware of your rights over your personal data. You are entitled to:
- Access — request copies of the personal data we hold about you.
- Rectification — ask us to correct information you believe is inaccurate or incomplete.
- Erasure — ask us to delete your personal data, in certain circumstances.
- Restriction — ask us to limit how we process your data, in certain circumstances.
- Objection — object to our processing of your data, in certain circumstances.
- Data portability — ask us to transfer your data to you or another organisation.
If you would like to exercise any of these rights, please contact us and we will respond within the period required by law.
Data security and retention
We take appropriate measures to protect your personal data against unauthorised access, loss or misuse. We keep your data only for as long as necessary to provide our services and meet our legal obligations, after which we securely delete or anonymise it.
Children’s information
Our services and website are intended for individuals aged 18 and over. We do not knowingly collect personal information from children. If you believe a child has provided us with such information, please contact us and we will remove it promptly.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We advise you to review this page periodically for any changes. Changes are effective as soon as they are posted on this page.
Contact us
If you have any questions or suggestions about our Privacy Policy, please contact us by email at office@spacenstore.com